POSSO
CASH DRAWER SETUP GUIDE

DIY Cash Drawer

Auto-kick POS integration, key management, denomination configuration, cash reconciliation, and setup best practices — everything you need to manage cash properly.

  • Auto-kick drawer on cash transactions
  • Full audit trail for every drawer open
  • POS with cash drawer from £499 + VAT

Cash Drawer Features

Proper cash management starts with the right setup and the right controls.

Auto-Kick POS Integration

The cash drawer connects to your POS terminal via an RJ11 cable (through the receipt printer) or USB. When a cash transaction completes, the drawer kicks open automatically. No manual button press, no reaching under the counter. The drawer opens only when the POS authorises it — during a legitimate cash sale, float count, or end-of-day cash-up. Every open event is logged.

Key Management

Each cash drawer comes with two keys for manual override. Keys should be held by management only — the POS handles all routine opening. If the drawer needs opening without a transaction (for change or a float adjustment), a manager enters their PIN on the POS. The no-sale open is recorded with a timestamp and user ID. Keep spare keys locked in the safe, not in the drawer.

Denomination Configuration

Set up the drawer layout to match your coin and note denominations: £50, £20, £10, £5 notes in the back compartments; £2, £1, 50p, 20p, 10p, 5p, 2p, 1p coins in the front sections. The POS knows the layout and guides the cash-up process denomination by denomination. Staff count each slot, enter the total, and the system calculates the variance against expected cash.

Cash Reconciliation

At the end of each shift or day, the POS runs a cash reconciliation. Expected cash is calculated from all cash transactions minus change given. Staff count the physical cash in the drawer. The system compares expected versus actual and reports any variance. A £2 shortage is flagged for investigation. Over time, reconciliation data identifies patterns — specific staff, specific shifts, specific days.

Float Management

Set your opening float amount — typically £100-£150 in mixed denominations. The POS prompts staff to verify the float at the start of each shift. If the float is short, the variance is recorded before the shift begins. During the day, the POS calculates when a cash skim is needed to keep the drawer below a safe maximum. A full float management guide is included with setup.

Setup Guide and Best Practices

The Posso setup includes a complete cash drawer guide: physical installation, cable routing, POS configuration, float amounts, cash-up procedures, key security, and troubleshooting. Common issues like drawer not kicking, misaligned compartments, and jammed mechanisms are covered. Staff training materials are provided so every team member follows the same cash handling procedure.

Why Cash Control Matters

Prevent Cash Shrinkage

An uncontrolled cash drawer is an invitation for shrinkage. Auto-kick means the drawer only opens during legitimate transactions. Every no-sale open requires a PIN and is logged. End-of-shift reconciliation catches discrepancies immediately. Businesses that implement proper cash drawer controls see shrinkage drop by 60-80% within the first month.

Speed Up Cash Handling

Auto-kick eliminates the step of manually opening the drawer. Denomination layout matches the POS change calculation — the system tells the cashier to give £3.45 change, and the coins are in the order shown on screen. Cash-up at end of day follows a guided process denomination by denomination. What used to take 15 minutes now takes 5.

Create Accountability

Every drawer open event is recorded with a timestamp, user ID, and reason (sale, refund, no-sale, float check). If cash goes missing, the audit trail shows exactly who opened the drawer and when. Individual drawer assignment means each staff member is responsible for their own float. Accountability reduces both accidental errors and intentional theft.

Simplify End-of-Day

The guided cash-up process walks staff through counting each denomination, entering totals, and comparing against the POS expected figure. The variance report prints automatically. Managers review variances remotely from the cloud portal. No more handwritten cash-up sheets, no more spreadsheets, no more arguments about who was short. The system handles it.

Setting Up Your Cash Drawer

Physical installation is straightforward. The cash drawer sits under or beside the POS terminal. An RJ11 cable connects from the drawer to the receipt printer — the printer passes the kick signal when the POS commands it. Some drawers connect via USB directly to the terminal. Both methods are plug-and-play with the Posso POS.

Denomination layout matters more than most people realise. Notes should be arranged large to small from left to right: £50, £20, £10, £5. Coins arranged in the front tray: £2, £1, 50p, 20p, 10p, 5p, 2p, 1p. When the POS calculates change, the cashier works left to right picking up each denomination. Consistency eliminates errors.

Security best practices: never leave the drawer open unattended. Assign individual drawers to individual staff members where possible. Keep manual override keys in the safe. Run a cash reconciliation at every shift change, not just at close of business. Review variance reports weekly and investigate any pattern of shortages immediately.

DIY Cash Drawer — Frequently Asked Questions

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