POSSO
DELIVERY ORDERING SYSTEM

Food Delivery Ordering

Zone management, driver app, Just Eat and Uber Eats integration, and your own branded ordering — a complete delivery ordering system that brings all channels together.

  • Just Eat, Uber Eats, and Deliveroo on one screen
  • Branded ordering at low commission
  • Delivery POS from £499 + VAT

Delivery Ordering Features

Every tool you need to take, manage, and deliver orders efficiently — from any channel.

Delivery Zone Management

Define your delivery coverage on a map. Draw custom zones by radius or postcode area. Set delivery fees per zone — free within 1 mile, £2 within 3 miles, £4 within 5 miles. Set minimum order values to ensure deliveries are profitable. Reduce your delivery radius during peak hours to maintain speed. Expand during quiet periods to reach more customers.

Driver Tracking App

Drivers use a mobile app that shows their assigned deliveries with addresses, order details, and navigation. Assign orders to drivers from the POS with one tap based on who is available. Drivers mark deliveries as complete and return to the available pool automatically. Track average delivery times and identify which drivers are most efficient.

Just Eat / Uber Eats / Deliveroo Integration

Orders from all three major delivery platforms arrive directly on your POS and kitchen display. No separate tablets for each platform. No manual re-typing. The kitchen sees one unified queue: phone orders, website orders, and platform orders all in one workflow. Accept marketplace orders automatically or manually — your choice.

Branded Online Ordering

Your own ordering website and app at low commission — a fraction of what delivery platforms charge. Customers browse your full menu, customise their order, choose delivery or collection, and pay online. Orders flow to the POS and kitchen instantly. Every direct order saves you 25–30% compared to a third-party platform order.

Delivery Time Estimation

The system estimates delivery times based on kitchen prep time, current order volume, and driver availability. Customers see a realistic estimated delivery time at checkout — not a generic "30–45 minutes" that leads to complaints. If the kitchen is backed up, the estimate adjusts automatically. Accurate expectations lead to satisfied customers.

Order Dispatch Management

See all active orders on one dispatch screen: in kitchen, ready for collection, assigned to driver, out for delivery, delivered. Assign multiple orders to one driver for efficient multi-drop routes. Know exactly where every order is at every moment. When a customer calls to ask about their delivery, you have an immediate answer.

Why Delivery Businesses Choose Posso

One System for All Delivery Channels

Phone orders, website orders, app orders, and marketplace orders all arrive in one place. The kitchen works one queue. Drivers are assigned from one dashboard. Reports cover all channels in one view. No juggling separate systems, no checking multiple tablets, no orders falling through the cracks between platforms.

Cut Delivery Platform Commission

Every order you shift from Just Eat or Uber Eats to your branded website saves 25–30% in commission. On 300 delivery orders a month at £20 average, that is £1,500–£1,800 saved per month by moving just those orders direct. Include flyers with every delivery promoting your website. The shift happens faster than you think.

Scale Delivery Operations Smoothly

Zone management, driver tracking, and dispatch tools keep delivery organised as volume grows. Going from 30 deliveries a night to 100 does not mean chaos — it means more drivers on the dispatch screen and the same systematic workflow. The system scales with you without requiring a completely different operational approach.

Keep Customers Informed Automatically

Real-time order tracking means customers know exactly where their food is. Received, preparing, ready, out for delivery — each status update happens automatically. No "where is my food?" phone calls tying up your staff. Accurate delivery time estimates set the right expectation from the start. Informed customers are patient customers.

Unify Every Delivery Channel

A typical food delivery operation takes orders from phone, website, app, Just Eat, Uber Eats, and Deliveroo — all simultaneously during peak service. Without a unified system, that means separate tablets, manual re-entry, and orders getting lost between platforms.

The Posso delivery ordering system brings every channel onto one screen. The kitchen sees one order queue. Drivers are managed from one dashboard. Reports show all channels together. Whether an order arrives by phone or Uber Eats, the workflow is identical.

The strategic goal is clear: use marketplace platforms for customer acquisition, then shift repeat orders to your branded website where commission is low. Include a flyer with every delivery. Offer loyalty rewards for direct orders. Over time, your most profitable channel becomes your biggest channel.

Food Delivery Ordering — Frequently Asked Questions

Get Your Free ePOS Demo Today

See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.

Call 0808 175 3956

Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk