POSSO
BUILT-IN ONLINE ORDERING

Online Ordering POS

POS with built-in online ordering — customers order from your branded website, the order appears on your kitchen display, and you keep the profit. No third-party commission.

  • Branded ordering website included
  • Delivery and collection with live tracking
  • Online ordering POS from £499 + VAT

Online Ordering POS Features

Everything you need to take orders online, manage delivery and collection, and keep your profits.

Built-In Online Ordering

Your POS includes a branded online ordering website — no separate platform, no third-party marketplace, no 30% commission. Customers visit your website, browse your menu, place an order, and pay. The order appears on your POS and kitchen display instantly. One system handles in-store, online, and phone orders.

Delivery & Collection Management

Customers choose delivery or collection at checkout. Delivery orders show the address, estimated time, and delivery zone. Collection orders show the pickup time. Your kitchen sees both in one queue with clear labels. Manage delivery zones and set minimum order values per zone — all configured from your dashboard.

Integrated Payment Processing

Online payments process through your POS payment provider at low commission — no separate payment gateway, no additional merchant account. Card payments settle directly to your bank. Refunds process from the POS with one tap. The customer receives automatic email confirmation with their order details and estimated time.

Real-Time Order Notifications

When a customer places an online order, your POS beeps, your kitchen display updates, and your phone receives a push notification. No order goes unnoticed. The system auto-accepts orders during busy periods or you can manually review and confirm each one. Customers receive live status updates: confirmed, preparing, ready, out for delivery.

Customer Data Ownership

Every customer who orders online is your customer — not a marketplace customer. You own the name, email, phone number, address, and complete order history. Send targeted promotions, track repeat ordering rates, and build loyalty programmes. No intermediary standing between you and your customers.

Unified Sales Reporting

Online orders, in-store orders, and phone orders all appear in one reporting dashboard. Compare channels side by side: revenue, average order value, popular items, and peak times. Understand which channel drives the most profit, which items sell best online versus in-store, and where to focus your marketing spend.

Why Restaurants Choose Posso Online Ordering

Stop Paying 30% to Marketplaces

Third-party delivery apps charge up to 30% commission on every order. On a £20 order, that is £6 gone before you factor in food cost, labour, and packaging. Posso online ordering charges low commission — you keep the margin. For a business doing £5,000 per month in online orders, the saving is substantial.

Own Your Customer Relationships

When a customer orders through a marketplace, the marketplace owns that customer. They control the communication, the data, and the re-engagement. With your own online ordering, every customer belongs to you. Their email, their phone number, their order history — all in your CRM. Send a promotion on a quiet Tuesday and bring them back.

One System for Every Order Channel

Walk-in, phone, kiosk, and online orders all funnel into the same POS. The kitchen sees one queue. Reports show all channels. Staff do not toggle between different tablets and platforms. When a customer calls to check their online order, your staff see it on the same screen as every other order.

Go Live in Days, Not Weeks

Your online ordering website is generated from your existing POS menu. Product names, descriptions, modifiers, prices, and images transfer automatically. We configure your delivery zones, set your opening hours, and publish the site. Most businesses are taking online orders within 48 hours of signing up.

Your Orders, Your Customers, Your Profit

Every order through a third-party marketplace costs you up to 30% in commission. That eats into your margins on every delivery. Posso gives you your own branded ordering platform at low commission — the difference goes straight to your bottom line.

The online ordering is built into the POS, not bolted on as a separate system. Your menu syncs automatically. Orders appear on the same kitchen display as walk-in and phone orders. There is no second tablet, no manual order entry, no risk of missed orders.

For customers, the experience is seamless: browse, order, pay, track. They receive confirmation, status updates, and delivery notifications. For you, it means more orders, better margins, and a direct relationship with every customer who orders online.

Online Ordering POS — Frequently Asked Questions

Get Your Free ePOS Demo Today

See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.

Call 0808 175 3956

Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk